Refund Policy
Effective Date:10/10/2025
Website: https://www.siliguriwholesale.com
1. General Policy
At SiliguriWholesale.com, we deal in a wide range of wholesale products supplied to both online and offline customers.
Due to the nature of wholesale business operations — including pricing, stock handling, and product sourcing — all sales are final and non-refundable.
By placing an order through our website or directly at our physical outlet, you agree to the terms outlined in this No Refund Policy.
2. No Refunds
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Once an order is confirmed and payment is completed, no refunds or order cancellations will be accepted.
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This applies to all purchases made via:
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Online orders placed through our website or WhatsApp, and
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Offline orders placed directly with our sales representatives.
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We do not offer refunds for dissatisfaction with product selection, size, quantity, or pricing once the order is processed.
3. Replacement & Damaged Goods
While refunds are not permitted, we do allow replacement in the following specific cases:
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The product received is damaged, defective, or incorrect (wrong item supplied).
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The issue is reported to our support team within 24 hours of delivery, along with photo or video proof.
After verification, our team will arrange a suitable replacement or adjustment.
4. Quality Assurance
All products supplied by SiliguriWholesale.com undergo quality checks before dispatch.
We strongly encourage customers to inspect goods upon delivery (for offline buyers) or immediately after receiving them (for online buyers) to ensure correctness and condition.
5. Special Orders
Custom, perishable, or bulk-ordered items are made or sourced specifically per customer requirements.
These items are non-returnable and non-exchangeable under any circumstances.
6. Contact Us
If you receive a damaged or incorrect item, please contact us immediately with full details: