Terms & Conditions
Effective Date: 10/10/2025
Website: https://www.siliguriwholesale.com
1. Introduction
Welcome to SiliguriWholesale.com (“we,” “our,” or “us”).
By accessing or purchasing from our website, mobile application, or physical outlet, you agree to comply with and be bound by the following Terms and Conditions.
Please read them carefully before using our services.
If you do not agree with these terms, you should not use our website or make any purchase through it.
2. Business Nature
SiliguriWholesale.com is a B2B and B2C wholesale platform dealing in multiple categories of products through both online and offline channels.
We supply products in bulk or wholesale quantity to individuals, businesses, and retailers.
3. Use of Website
-
You agree to use this website only for lawful purposes and in accordance with these Terms.
-
You must not use our website to:
-
Engage in fraudulent, illegal, or unauthorized activities.
-
Upload false information or tamper with pricing, images, or listings.
-
Copy, distribute, or use any website content for commercial purposes without written consent.
-
4. Product Information
-
We strive to ensure all product details, prices, and descriptions are accurate.
-
However, minor errors or variations in color, weight, or packaging may occur due to manufacturing or photography differences.
-
Product availability is subject to stock and may change without prior notice.
5. Pricing & Payment
-
All prices displayed on SiliguriWholesale.com are in Indian Rupees (INR).
-
Prices are exclusive of applicable taxes, duties, and shipping charges (if any).
-
Full payment must be made before dispatch of goods unless agreed otherwise for specific bulk clients.
-
We reserve the right to change prices at any time without notice.
6. Order Confirmation
-
Once an order is placed and payment is received, a confirmation will be sent via WhatsApp, SMS, or email.
-
Orders cannot be canceled or modified once confirmed.
-
In case of non-availability of a product, we may offer an alternative or refund the amount for that particular item only.
7. Shipping & Delivery
-
We deliver across India through courier and transport partners.
-
Delivery time varies by location and shipping mode (see our Shipping Policy for details).
-
Any damage or loss during transit must be reported within 24 hours of delivery with proof.
8. Return & Replacement Policy
-
We do not accept returns except in cases of damaged, defective, or wrong products.
-
The issue must be reported within 24 hours of delivery with valid proof.
-
No monetary refunds are offered — only replacements or adjustments as per our policy.
(Read our Return & Replacement Policy for complete details.)
9. No Refund Policy
All sales made through SiliguriWholesale.com (online or offline) are final and non-refundable.
Refunds are not provided under any circumstance unless explicitly approved in writing by the management.
10. Limitation of Liability
-
SiliguriWholesale.com shall not be liable for any indirect, incidental, or consequential damages arising from:
-
Product misuse or mishandling by the buyer.
-
Delays in delivery caused by transport or external factors.
-
Typographical or system errors on the website.
-
-
Our total liability, if any, shall not exceed the total amount paid for the specific order in question.
11. Intellectual Property
All website content — including text, logos, product images, and graphics — is the property of SiliguriWholesale.com.
You may not reproduce, distribute, or use any content without prior written consent.
12. Privacy
Your privacy is important to us. All personal and business information shared with us is handled securely and used solely for order processing and communication purposes.
(Read our Privacy Policy for complete details.)
13. Governing Law
These Terms and Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of Siliguri, West Bengal courts only.
14. Policy Updates
We may revise or update these Terms and Conditions at any time without prior notice.
All updates will be effective immediately upon posting on our website.
15. Contact Us
For any queries or concerns regarding these Terms, please contact: